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Testimonials

Making the Move to Solar Easy
  • Leon was a terrific technician!

    Leon was a terrific technician. He did a wonderful job installing the necessary sensor in the heat exchange room. We have a noticeable difference in our hot water.

    - Stephen W.

  • We are so pleased!

    The service for our pool heater repair was WONDERFUL. The guys came early, saw the problem, and repaired it. They found it was still under warranty, because work had been done on that part within the past year, and did not charge us. We are so pleased!

    - Suzanne C

  • Their installers are first class

    Excellent Engineering, Installations and Support. We are 10 year+ clients of the Solar Store. Their installers are first class and they are excellent at repairing systems should there be a problem. They recently replaced an inverter that had a few days of warranty left on it at no cost to us.

    - Edward C

  • GO SOLAR!

    While we feel the cost of the maintenance agreement is a bit steep, we are willing to pay for the service since we live in Phoenix and the technicians have to drive up from Tucson. On the day of service, the techs arrived earlier than expected which was good for them since it had been so crazy hot this summer. They were both wearing masks when they came to the door, which was greatly appreciated. They got the panels nice & clean, checked all the equipment, and made any necessary repairs. GO SOLAR!We are happy with the end result. Solar Store recommended putting our panels on top of a stand-alone shade structure over our RV space instead of on the rooftop. It's unlike any other solar installation in our neighborhood. But, getting the end result was a long, frustrating process. It took almost a year to go from signing to "going live". A lot of the delay was due to City of Phoenix bureaucracy & inspections and waiting for APS to flip the switch.

    - Nadya L

  • Professional, knowledgeable and friendly.

    The tech was on time with his mask on, professional, knowledgeable and friendly. their price was the best i could find.

    - Robert P.

  • Thank you for your excellent support in resolving the issues!

    I have a great appreciation for the group who did a fantastic job during their last visit including Michelle's excellent organization to solve my problem on the same day within a few hours. Thank you for your excellent support in resolving the issues!

  • Crew at the Solar Store ARE AWESOME!!

    Michelle and Jeff and the whole Crew at the Solar Store ARE AWESOME!! Very easy to work with, they stand behind their product and workmanship!! Go out of their way to make things right EVEN when it is out of their control and a Vendor issue!! Highly recommend!

    - Abel B.

  • They've always showed up within the window if not a little early!

    I had my hot water solar collector crack over the winter on a cold day. They were out the next business day to inspect the unit. They installed a new collector a couple weeks later. They've always showed up within the window if not a little early

  • You can't ask for any better service than that!
    After several years of operation under harsh conditions, one of our two Fronius 4000 inverters failed. Our problem was troubleshot in quick order by no less than the Solar Store's owner, personally, and she arranged to have the inverter replaced under warranty. It took a week for the new inverter to arrive from Indiana. The Solar Store installer arrived early, worked quickly, and got us back into service as soon as possible. You can't ask for any better service than that! Thanks, Catherine and Michelle.

    - Bob Y.

  • I will be recommending The Solar Store to all of my friends!

    Thank you Michelle and Juli for your help, you both provided excellent service! I will be recommending The Solar Store to all of my friends!

    - Norman W.

  • Guys were on time, friendly (given the masking environment), quickly figured out what was wrong and fixed it.
    Guys were on time, friendly (given the masking environment), quickly figured out what was wrong and fixed it.  Charges were reasonable.  With the second visit, the fellow ( Leon, if I remember correctly) did not charge the trip charge, since it had only been a week since the other visit.  I appreciated that.

    - Fred P.

  • The installation went great!
    We now have a chicken coop with solar heating – the birds should be nice and comfortable as temps get below freezing in the early morning hours a couple of days later this week. I chatted with Katharine briefly at Gala and she reminded me that we have quite a bit of capacity above and beyond what is required for the chickens. Rob and I will explore adding some lighting, etc., to that part of the Gardens to make best use of the new unit. Many thanks again to our Solar Store partners!!!

    - Matt A.

    Tucson, AZ
  • Leon is a great service tech.

    We have installed an enormous solar light in my art room, and it looks great! Leon is a great service tech and I really appreciate that he has stayed with me through the whole process. Thank you and Happy Holidays!

    - Cathy

    AZ
  • I will recommend The Solar Store to everyone in Green Valley who has/wants solar.
    Thank you to Leon and William’s prompt service, I will recommend The Solar Store to everyone in Green Valley who has/wants solar.

    - Doug

  • Jeff was punctual and very nice
    Jeff was punctual and very nice, took the time to explain to me what he did.

    - Ross M.

    Tucson, AZ
  • Leon is great!
    Leon is great! He explains everything about the system and how we should be operating it. I trust his diagnosis when he is troubleshooting or repairing.

    - Joe

  • The install team was great!
    The install team was great the sales process was very easy to understand. When Jesse came back for the walk through he was very patient with any questions we had the whole process was great

    - William T.

  • Thanks very much for the help. You guys are the best!!
    My sincere appreciation to Jeff and Travis for troubleshooting our Fronius inverter. They found a loose wire and we are now good to go. Thanks very much for the help. You guys are the best!!

    - Ed C.

    AZ
  • The finished product is stunning in appearance and function!
    Kudos to Jesse and his crew for a job well done on our recent solar panel project. Every member of the crew was respectful of our property and took pride in their work. The finished product is stunning in appearance and function and thank you as well for your input though out the process.

    - Dennis K

  • I couldn't be happier with the service!
    I just had my hot water heater fixed and Leon was phenomenal! He explained things, fixed it quickly - replaced the pump and share with me this is not a glycol system which is what someone else thought it was. I couldn't be happier with the service and very very happy that my sister-in-law recommended your company!! I will call you again with any issues that arise from this unit considering it is solar.

    - Jennifer

  • The Solar Store has an excellent!
    Katharine was terrific and VERY informative, efficient and Knowledgeable.....I give her 5 stars!!! Thank you for being so good with the buyers and patient with me for not know much about the system. The Solar Store has an excellent employee in Katharine.

    - Cha CHa

  • Technician showed early found problem and corrected in short order.
    Technician showed early found problem and corrected in short order.

    - David M.

  • At this point, I'm in "hog heaven" because everything seems to be working correctly.
    At this point, I'm in "hog heaven" because everything seems to be working correctly. It is badly overcast today but yesterday we actually accumulated KWH for the first time in about a month. So, we got the repairs done much sooner than estimated and they were under warranty, so I couldn't be happier. And yes, the technician was great.

    - Brenda

  • Appreciate the timely service! Go Solar Store!!!
    My new Envoy is working well. Your technician was very courteous and professional. Appreciate the timely service! Go Solar Store!!!

    - Tushar M.

  • Excellent customer service, educating me about solar and very pleasant to work with during the installation of my system.
    Excellent customer service, educating me about solar and very pleasant to work with during the installation of my system.

    - Jill F.

  • Best in the biz!
    Best in the biz!

    - Tim. N

  • Very professional at the service end....and good price too.
    Very professional at the service end....and good price too.

    - Tom H.

  • They worked with me to get the job done when I needed to get it done in a very professional manner. Got it done within my schedule at a reasonable price.
    They worked with me to get the job done when I needed to get it done in a very professional manner. Got it done within my schedule at a reasonable price.

    - Mike T.

  • Maintenance tech was thorough and efficient. Did the job in reasonable time. I'm completely satisfied
    Maintenance tech was thorough and efficient. Did the job in reasonable time. I'm completely satisfied

    - Homeowner

  • We were relieved to find an honest and reliable solar company to take over upkeep and repair, and we know our solar system is now in good hands.
    Katherine returned my initial email message with a phone call ... immediately! (I hadn't even logged offline yet.) She was very helpful, listened thoroughly, and exhibited a great deal of expertise. We were very pleased that she was willing to provide service for an existing system installed by another company that had since gone out of business. During her visit to our home, she also took the time to provide us with a basic education on how our solar system worked and showed us how to interpret our electric bills' metering reports -- something that our original company had failed to do. When she pronounced our system "good to go", she granted us peace of mind. Based on our experience, we won't hesitate to recommend Katherine and the Solar Store to someone looking to install a new system or to service an existing one. We were relieved to find an honest and reliable solar company to take over upkeep and repair, and we know our solar system is now in good hands.

    - Deb A.

  • I have recommended the Solar Store to my neighbors and friends!
    Educated me on solar and what the big difference between purchase and leasing that was best for me. All the employees were very helpful with the process and very pleasant. I even received a call after hours from Katherine to discuss the progress on the install. I have recommended the Solar Store to my neighbors and friends!

    - Jill F.