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FAQ Making the Move to Solar Easy

Solar Power FAQs

Ask Our Southern Arizona Solar Installation Experts

The Solar Store is your one-stop shop for all solar installation solutions. Led by a licensed professional engineer, our energy solutions utilize the most innovative technology and designs you’ll find. With years of experience handling both residential and commercial sites, with projects ranging from pool heating to off-grid photovoltaic systems, you can trust our expertise.

In addition, every project is handled 100% by our team—we do not sub-contract, and we ensure consistent service by employing only the most highly-trained and experienced solar installation experts in the industry.

If you have any questions about how The Solar Store can address your home or business’ needs, call (520) 332-6535 to speak with our team. We are more than happy to answer your questions and provide an estimate for free.

Read below for answers to basic questions regarding The Solar Store and our installation services.

Do you have more questions? Feel free to give us a call or contact us online.

You Have Questions, We Have Answers

Making the Move to Solar Easy
  • Q:Does the Solar Store Specialize in Gray Water or Rain Harvesting?

    A:We do not specialize in these areas, but there are some great resources at Watershed Management Group. You can also get a free tour of The Nature Conservancy’s demonstration site on Ft. Lowell and Cherry.

  • Q:How Much Does a Typical Solar Panel Weigh?

    A:Typical systems weigh 3 ½ to 4 pounds per square foot. Most structures built since 1930 can easily support the weight.

  • Q:What Does PV Stand For?

    A:It stands for photovoltaic.

  • Q:Is a Module the Same as a Panel?

    A:Technically speaking in the solar electric realm, a module is a complete, environmentally-protected unit. A panel is a collection of modules that are mechanically fastened together. For solar thermal, the individual component is called a collector.

  • Q:What Is a Solar Panel Made Of?

    A:Silicon and rare metals such as gallium, indium, and selenium. The frames are made of extruded aluminum. The glazing is tempered low iron glass.

  • Q:Are Estimates Free?

    A:Estimates are free for grid-tie solar electric and solar thermal systems. There is a nominal charge for estimates for landscape lighting, radiant floor heating, and off-grid solar systems. Typically 50% of the fee is applied toward the final purchase.

  • Q:How About Design Consultations, Are They Free?

    A:See above.

  • Q:What Areas Does the Solar Store Serve?

    A:Southern Arizona and into the Phoenix metro area.

  • Q:What Are Your Prices?

    A:In order to ensure that we can provide a system that is appropriate for our customers, we recommend you call for a free estimate.

  • Q:What Is the Payback Period?

    A:The payback period depends on the cost of electricity and therefore depends on the utility. Typical simple payback is 10-12 years.

  • Q:How Much Will a Solar Hot Water System Save Me on My Gas/Electric Bill?

    A:A solar hot water system will save $30-35/month for the typical family.

  • Q:How Have Systems Improved Since the Last Solar Boom of the Seventies?

    A:Contemporary systems are better engineered and have more safety features. In addition, the equipment has longer warranties.

  • Q:What Else Can I Do to Help Our Environment?

    A:Some simple solutions include only running full loads in your dishwashers and washing machines, which saves you money. Converting light bulbs to LEDs or compact fluorescents have a nominal cost, but are more efficient. Additionally, energy efficient equipment and appliances help, along with properly maintaining A/C units and air filters.

  • Q:What Are the Advantages of Tankless Water Heating Over Traditional Tank Heaters?

    A:Tankless water heaters only heat the water being used, whereas traditional water heaters work to keep water warm that is continuously cooling. A family of four can save 35-40% more energy, but a smaller family will save closer to 50%.

  • Q:How Do the Tax Credits Work?

    A:They are applied to the final tax bill, so if you owed $5,000 in taxes with a $1,000 tax credit, you only owe $4,000. If your withholding exceeds tax liability, the refund increases by the tax credit amount. The Arizona tax credit is 25% of the system cost with a max credit of $1,000. The federal credit is 30% of the net system cost. Net system cost is the contract amount less any utility incentive.

  • Q:What Can I Expect From My Pool System?

    A:Based on the size of the solar pool heating system, you can expect your pool to be 10-12 degrees above the average ambient temperature. For example, if the daytime highs have been about 85 degrees and the nighttime lows about 65 degrees, the pool should be about 85-87 degrees.

  • Q:Can I Have a Battery Backup System to Run My Home While the Power Is Down?

    A:Yes, of course. Keep in mind though that the utilities do not provide additional incentive to cover the increased cost for the system.

  • Q:Why Isn’t AC an Option With Off-Grid Solar?

    A:It is an option—however, many people seem to think otherwise. Call (520) 332-6535 if you have specific concerns about your off-grid site.

  • Q:Why Can’t You Size a System Based on the Square Footage of the Home?

    A:Each family has a different utility use profile; in addition, each home has different types and ages of equipment. It is true that the same home will have about the same capability in terms of the total system size, but one home may have use energy efficient lighting, with a high SEER air conditioner, and not have residents home during the day.

  • Q:Why Is Shading an Issue?

    A:Even 10% shading can significantly reduce the output of a module. With shading, the output is less and the payment is extended. In addition, some utilities evaluate shading and reduce the incentive accordingly.

Our Clients Love Us

Here's Why!
  • The service I received was great! Thank you for following up.

    “The service I received was great! Thank you for following up.”

    - Happy Customer
  • The work crew was polite and efficient!

    “The office worked hard to handle my emergency as soon as possible. The work crew was polite and efficient!”

  • Excellent all around.

    “Excellent all around.”

    - Jeff
  • Leon was a terrific technician!

    “Leon was a terrific technician. He did a wonderful job installing the necessary sensor in the heat exchange room. We have a noticeable difference in our hot water.”

    - Stephen W.
  • We are so pleased!

    “The service for our pool heater repair was WONDERFUL.”

    - Suzanne C

Choose Us for Your Move to Solar

Let the sunshine in!
  • A+ Rating with the BBB & Passion for High Quality
  • We Can Adopt & Adjust Your Previously Installed System
  • Focus on Service & Maintenance After Installation
  • Incentives, Financing & Rebates Available
  • At the Forefront of Changing Solar Industry Services
  • Over 60 Years of Combined Experience

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